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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
1 comment

I signed up to use an online software program called The Magic Platform. Once I logged in I realized it was poorly put together.

I immediately sent an email to the support email asking for a refund. when I signed up the website claimed I had 30 days to request a refund. I have emailed them several times and they have ignored my request. I will be contacting the BBB, My elected officials, local newspaper and anyone else who will listen to me.

Do not work with this company they don't honor there refund statement. If anyone else has had problems with them we should get together and start a class action lawsuit against them.

Product or Service Mentioned: The Magic Platform Ecommerce Platform.

Reason of review: Bad quality.

Monetary Loss: $997.

Preferred solution: Full refund.

I didn't like: No phone number to contact them.

Company wrote 0 public responses to the review from Jun 01, 2017.
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I think you should go through PayPal to get a refund.

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